If HTC One is running slower than normal, is unresponsive, or has an app that is not performing properly, try rebooting and see if that helps solve the problem.
1. If the display is off, press the POWER button to turn it back on. If you've set up a lock screen, you need to unlock it.
2. Press and hold the POWER button, and then tap Restart.
3. When asked to confirm, tap Restart.
If your HTC One is not responding.You can still restart it by Pressing and hold the POWER and VOLUME UP buttons for at least 10 seconds. HTC One then restarts.
Resetting HTC One M8 (Hard reset)
If HTC One has a persistent problem that cannot be solved, you can perform a factory reset (also called a hard reset or master reset). A factory reset reverts the phone back to its initial state — the state before you turned on the phone for the first time.
The following will be removed from the phone when you do a factory reset:
- Your Google Account
- All accounts you've added in Settings > Accounts & sync and the data associated with these accounts
- Personal data that you've created or synced to the phone such as your profile, contacts, messages, email, calendar events, and more.
- System and application data and settings
- Downloaded apps
Files such as your music, photos, videos, and documents can also be deleted from the storage, if you chose to do so. Be sure to back up any data and files you want to keep before you do a factory reset.
A factory reset may not permanently erase all data from your phone, including personal information.
138 Sync, backup, and reset.
Performing a factory reset from settings
1. Go to Settings, and then tap Backup & reset.
2. Tap Reset phone.
3. If you want to delete media, documents, and other data from the phone storage, select Erase all data.
To also delete media and other data from your storage card, select Erase SD card.
4. Tap OK.
Performing a factory reset using hardware buttons
If you can’t turn HTC One on or access settings, you can still perform a factory reset by using the hardware buttons on HTC One.
The Fast boot option in Settings > Power must not be selected.
1. Press and hold the VOLUME DOWN button, and then press and hold the POWER button.
2. Wait for the screen with the three Android images to appear, and then release the POWER and VOLUME DOWN buttons.
3. Press VOLUME DOWN to select FACTORY RESET, and then press the POWER
button.
Restoring your backup from your online storage
If you used HTC Backup before, you can restore your backup to HTC One when you turn the phone on for the first time or after a factory reset.
Note: Depending on the amount of content, restoring your backup to your phone through your data connection may incur additional data costs and take a long time. Using a Wi-Fi® connection is recommended.
1. When you're asked whether you have a Google® Account, sign in to your account.
2. Use your mobile data or Wi-Fi connection to connect your phone to the Internet.
3. If you used your Google login credentials as your HTC Account and your backup is in Google Drive™, tap Sign in with Google.
If not, tap Remind me later, go to the Transfer or restore screen, and select Restore from HTC Backup.
4. Follow the onscreen instructions to restore your backup and to continue setting up your phone.
5. Slide open the Notifications panel to check if there's any notification to finish setting up your phone.
Free apps from Google Play™ will be restored in the background, and you can track the progress via a notification in the status bar. To restore paid apps, you need to download and install them from Google Play.
Your apps will appear on the Apps screen as they are installed. The Apps and Home screen shortcuts will be reorganized as in your backup after all of your apps have been installed. You may continue using HTC One while apps are being restored.
Transferring photos, videos, and music between your phone and computer
There are two ways you can transfer your media from or to your computer.
§ Connect HTC One to your computer. Your computer will recognize it just like any removable USB drive, and you can copy your media between them.
§ Download and use the HTC Sync Manager software on your computer. You can set it up to automatically get music, photos, and videos off HTC One to your computer. You can also sync playlists from your computer to the phone.
If you have an iPhone, you can even connect it and transfer camera roll photos to your computer. Then reconnect HTC One and copy them over
Updating your phone's software
HTC One can check and notify you if there’s a new update available. You can also choose to automatically download updates or manually check if there's an available update.
Enabling automatic updates
You can choose to automatically download and install software updates for HTC or mobile operator apps.
1. Go to Settings, and then tap About.
2. Tap Software updates.
3. To save on data usage, you can choose to update through Wi-Fi only.
4. Choose whether to auto-download system updates, app updates, or both.
App updates are installed automatically. You'll still need to confirm when to install system software updates.
Installing a software update
When Internet connection is on and there's a new software update available, the update notification icon appears in the status bar.
1. Slide the Notifications panel open, and then tap the system update notification.
2. If you don't want to download the update using your data connection, select Update over Wi-Fi only.
3. Tap Download.
4. When download is complete, select Install now, and then tap OK.
After updating, HTC One will restart.
How to Setup HTC One M8 into Sleep Mode
Like any other device, setting HTC One into sleep mode will somehow save its battery life. Sleep mode puts your device into a lower power state while the display is off. It also prevents accidental button presses when its in your pocket or bag. Here's how you can set HTC One into sleep mode.
1. Briefly press on your device's Power button to turn off the display. Then switch to Sleep Mode.
2. To change the time before your device sleeps, just go to Display & buttons settings.
3. To wake it up, manually press the Power button and unlock your screen.
4. Your device will also automatically wakes up when you have an incoming call.
1. Briefly press on your device's Power button to turn off the display. Then switch to Sleep Mode.
2. To change the time before your device sleeps, just go to Display & buttons settings.
3. To wake it up, manually press the Power button and unlock your screen.
4. Your device will also automatically wakes up when you have an incoming call.
How to Extend Battery Life of HTC One M8
Battery Life depends on how you use your device. For HTC One device, if you want to save your battery to last longer hours, you may need to adjust your settings. Follow these suggestions:
• Turn on the power-saving option on the device. Then lessen the screen brightness and the screen lock timeout.
1. Slide the Notifications panel open.
- You can also choose which phone features to conserve the power. Just tap the Power saver notification first before you turn power saver mode on.
2. To turn the power saver mode on or off, tap the check button next to the Power saver notification.
• Turn down your device volume with the volume keys.
• Close any apps or features when you are done using it so they will not continuously running in the background.
• Turn off the network connection if you are out of range so that your device will stop searching for a network signal.
• You should use the latest version of the software update. Software updates improves some features and fixes some bugs on the previous software version.
• Turn off the camera flash.
• The camera viewfinder can be a power drain, so after you've finished taking photos.
• Turn on the power-saving option on the device. Then lessen the screen brightness and the screen lock timeout.
1. Slide the Notifications panel open.
- You can also choose which phone features to conserve the power. Just tap the Power saver notification first before you turn power saver mode on.
2. To turn the power saver mode on or off, tap the check button next to the Power saver notification.
• Turn down your device volume with the volume keys.
• Close any apps or features when you are done using it so they will not continuously running in the background.
• Turn off the network connection if you are out of range so that your device will stop searching for a network signal.
• You should use the latest version of the software update. Software updates improves some features and fixes some bugs on the previous software version.
• Turn off the camera flash.
• The camera viewfinder can be a power drain, so after you've finished taking photos.
How to Take Continuous Camera Shots on HTC One
1. Open the Camera app.
2. Switch to Camera mode.
3. On the Viewfinder screen, just press and hold 'Camera' icon. The camera takes up to 20 consecutive shots of your subject.
4. To keep just one photo, select the photo that you like the most, and then tap Best shot.
To save the photos as a batch, press 'Back' icon.
How to Take a Pan 360 photo
The world isn't flat and your photos shouldn't be either. Take a 360-degree panorama of what's around you.
Some camera features are not available when you’re in this mode, such as zooming.
1. Open the Camera app.
2. Switch to Pan 360 mode.
3. Hold HTC One at face level so you'll have more room to capture scenes above or below you.
4. When you're ready to take the first shot, center the white box within the Viewfinder markers.
5. Stand in the same spot once you've started capturing, even as you turn around to take more shots.
For best results, remember to:
§ Avoid capturing scenes with moving objects.
§ Keep at least five meters distance from the scene.
6. To take succeeding shots, pan HTC One as smoothly as you can, and then center another box within the Viewfinder markers. Do this repeatedly until you get your desired frames or when you don't see any more boxes.
To stop capturing anytime, tap 'Black Square' icon. Photos taken with Pan 360 are indicated by the 'Small Squares' icon in Gallery.
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