How to Factory Reset (Hard Reset) Motorola Photon Q 4G LTE

Resetting your Motorola Photon Q 4G LTE will restore the default settings of your device. It will also delete all your files on your phone, so it is recommended to have a backup of your important files on your computer. There are two ways on how to reset your Motorola Photon Q 4G LTE. It can be done through the settings or through the hardware buttons.

Resetting Motorola Photon Q 4G LTE on Settings:

• On your Home screen, press Menu.

• Go to Settings, and select Privacy.

• Tap on Factory data reset.

• Then tap Reset phone.

• And Erase everything to confirm the reset.

How to Hard Reset Motorola Photon Q 4G LTE:

These steps is also helpful when your Motorola Photon Q 4G LTE is unresponsive or frozen and there's no way to access the settings. If it is frozen, remove the battery and reinsert it after a few minutes.

• Power up the device pressing both Volume UP and Down keys at the same time. Use the Volume down key to highlight recovery mode and volume up to select it.

• When in recovery mode, you will see an android with a red triangle. Press Volume up and Volume down at the same time. This will bring up a blue menu at the top of the screen.

• Press Volume down to select "wipe data/factory reset" and press the Power key to select it.

• Now press Volume down to highlight Yes and press power to select it.

• Finally, when the device finishes it will have "reboot system now" selected. Just press power to select that option.