How to Factory Reset/Wipe Data on BlackBerry Classic Q20

Resetting your BlackBerry Classic Q20 will restore all the settings back to its original state. That also include deleting your personal files. Before you wipe your BlackBerry device, consider backing up your data on a computer.

A security wipe is designed to permanently delete your data so it can't be recovered. This includes email accounts, downloaded apps, media files, documents, browser bookmarks, and settings.

1. On the home screen, swipe down from the top of the screen.
2. Tap Settings > Security and Privacy > Security Wipe.
3. Type blackberry.
4. Tap Delete Data.

When the security wipe is complete, your device is turned off automatically.

To turn on your device, press the Power/Lock key.

Tip: If you are planning to give away or recycle your device, remember to also remove your SIM card and media card.